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faq1
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Product Issues
My device cannot be turned on - What could be the cause, and what steps should I take?
If your device cannot be turned on, there are a few possible causes and actions to take:
1. Battery not properly installed: Install the battery again.
2. Invalid or expired battery: Replace the battery.
3. Mainboard error or other factors: Contact the manufacturer for repairs and maintenance.
If you have questions about your device, please get in touch with your local distributors.
1. Battery not properly installed: Install the battery again.
2. Invalid or expired battery: Replace the battery.
3. Mainboard error or other factors: Contact the manufacturer for repairs and maintenance.
If you have questions about your device, please get in touch with your local distributors.
My device suddenly shut down - What could be the cause, and what steps should I take?
If your device suddenly shut down, there are a few possible causes and actions to take:
1. Invalid or expired battery: Replace the battery.
2. Mainboard error or other factors: Contact the manufacturer for repairs and maintenance.
If you have questions about your device, please get in touch with your local distributors.
1. Invalid or expired battery: Replace the battery.
2. Mainboard error or other factors: Contact the manufacturer for repairs and maintenance.
If you have questions about your device, please get in touch with your local distributors.
My device is beeping every five seconds - What could be the cause, and what steps should I take?
If your device is beeping every five seconds, it's possbile that the device found a failure during self-test. If this occurs, please contact your local distributors or the manufacturer for repairs and maintenance.
Why is the defibrillation charging time taking so long?
If the defibrillation charging time is too long, there are a few possible causes and actions to take:
1. Battery or device failure: Stop using the device and contact the manufacturer for repairs and maintenance.
2. Insufficient battery: Replace the battery.
If you have questions about your device, please get in touch with your local distributors.
1. Battery or device failure: Stop using the device and contact the manufacturer for repairs and maintenance.
2. Insufficient battery: Replace the battery.
If you have questions about your device, please get in touch with your local distributors.
My device cancels the charging state automatically during charging - What could be the cause, and what steps should I take?
Here are a few possible causes and actions to take:
1. The pads don't stick to the patient's chest: Attach the pads to the patient's chest.
2. Poor contact between pads and patient: Check pads contact of patient.
4. Damage of pads, cables, or pads connector: Replace pads.
5. Damage of pads socket: Contact the manufacturer for maintenance.
If you have questions about your device, please get in touch with your local distributors.
1. The pads don't stick to the patient's chest: Attach the pads to the patient's chest.
2. Poor contact between pads and patient: Check pads contact of patient.
4. Damage of pads, cables, or pads connector: Replace pads.
5. Damage of pads socket: Contact the manufacturer for maintenance.
If you have questions about your device, please get in touch with your local distributors.
Why is the status indicator not on?
If the status indicator of your device is not on, there are a few possible causes and actions to take:
1. Insufficient battery: Replace the battery.
2. Damage of the status indicator: Contact the manufacturer for repairs and maintenance.
If you have questions about your device, please get in touch with your local distributors.
1. Insufficient battery: Replace the battery.
2. Damage of the status indicator: Contact the manufacturer for repairs and maintenance.
If you have questions about your device, please get in touch with your local distributors.
The USB is not working properly - What could be the cause, and what steps should I take?
Here are a few possible causes and actions to take:
1. USB device failure: Replace USB device.
2. Bad USB contact: Reinsert USB.
3. Mainboard error or other factors: Contact the manufacturer for repairs and maintenance.
If you have questions about your device, please get in touch with your local distributors.
1. USB device failure: Replace USB device.
2. Bad USB contact: Reinsert USB.
3. Mainboard error or other factors: Contact the manufacturer for repairs and maintenance.
If you have questions about your device, please get in touch with your local distributors.
The power-on self-test failed - What could be the cause, and what steps should I take?
If the self-test failed after the device is powered on, there are a few possible causes and actions to take:
1. Defibrillation pads expired: Replace pads.
2. Low battery: Replace the battery.
3. Mainboard error or other factors: Contact manufacturer for repairs and maintenance.
If you have questions about your device, please get in touch with your local distributors.
1. Defibrillation pads expired: Replace pads.
2. Low battery: Replace the battery.
3. Mainboard error or other factors: Contact manufacturer for repairs and maintenance.
If you have questions about your device, please get in touch with your local distributors.
